Support

Everyone can play Chatterpop free for 5 minutes a day. Only time spent playing levels counts, and a level you've started always plays to its end. Your free time refills each day.

Spanish (Mexico, Spain or Ecuador), French and Italian. You choose your language when you first open the app.

Please tell us through the contact form, with the word, the language and what you expected. Words vary from place to place, and we fix anything that sounds wrong.

Yes. Chatterpop only sends reminders if you allow notifications. Change the time or turn them off in the app's Settings, or on your iPhone in Settings › Notifications › Chatterpop.

Plus removes the daily time limit, in every language. The words and games are the same for everyone.

New subscribers to the yearly plan get a 7-day free trial. If you cancel at least 24 hours before the trial ends, you won't be charged. Chatterpop reminds you before the trial ends if you've allowed notifications. Each Apple Account can have one free trial.

Apple manages all subscriptions. On your iPhone, open Settings, tap your name, tap Subscriptions, choose Chatterpop and tap Cancel Subscription.

You keep Chatterpop Plus until the end of the period you've paid for. Deleting the app does not cancel a subscription.

Payments go through Apple, so refunds are handled by Apple too. Request one at reportaproblem.apple.com, signed in with the Apple Account you used to subscribe. We can't issue refunds ourselves, but we're happy to help if something went wrong.

Open Chatterpop, go to Settings and tap Restore Purchases. Make sure your iPhone is signed in to the same Apple Account you used to subscribe. If that doesn't work, contact us and we'll sort it out.

Yes. Install Chatterpop on the other iPhone, sign in to the same Apple Account, then tap Restore Purchases in Settings.

On your iPhone. Chatterpop has no accounts, so your progress isn't stored on our servers. It's included in your iPhone backups.

Set up the new iPhone from an iCloud or computer backup of the old one, and Chatterpop's progress comes with it. Progress doesn't sync between two devices you're using at the same time.

To start a language from scratch, use the reset option in the app's Settings. To remove everything, delete the app: that erases all the data Chatterpop keeps on your iPhone. We don't hold an account to delete. Read more in the privacy policy.

Chatterpop has no ads, no tracking and no accounts. The only information that leaves your phone is what's needed to check your subscription. The privacy policy has the details.

Chatterpop is made for iPhone. It needs a recent version of iOS; the App Store page lists the exact requirement.